Privacy Policy
Ingwest Pty Ltd is deeply committed to your right to privacy. The policy below outlines our privacy policy and seeks to explain what information we collect and how we use it. Maintenance of this policy is ongoing and from time to time, as we expand our services, we will update our privacy policy. However the underlying goal of protecting our users privacy will remain. Please see our terms and conditions.

What Information Do We Collect?
We collect only that information that is required for use in the business activities of Ingwest. The identifiable personal information that we collect may consist of a user's full name, title, employer, and contact information such as e-mail addresses, telephone numbers, and fax numbers.

How do we collect data about you and your use of the website?
We ask you for personal information in a variety of circumstances:
- when you make a reservation or purchase something from our web site or through our customer service team - by email, letter, fax, or on the phone
- when you register with us, subscribe to our newsletter, enter competitions or register for promotions
- when you take part in surveys or provide us with feedback

How the Information is Used?
We use the information to verify your identity and protect against fraud. Information is used primarily for identification and reporting purposes. We use your information to fulfill the bookings and purchases you have made through our web site, and any other requests we receive from you. Often it is used to provide you with a personal experience and to ensure that you do not miss any offers or information which are likely to interest you. When you contact us by email, we will use the information you give us to provide the service you require (such as when you request a special meal). The data you give us will also allow us to send you details of special offers and promotions, update information about Ingwest and our partners, and other related information (as part of our newsletter or otherwise). We will process this information to administer your access to records and generally to provide services to you in an effective and efficient manner.

Is the Information Disclosed To Third Parties?
We do not give, sell, rent, share or trade any identifiable personal information regarding our clients to any third party. We will not disclose your data to any other third parties except where it is necessary for the purposes of fulfilling any bookings, purchases or requests that you make on the web site, and through our customer service team or as otherwise described in this policy. Information will remain within Ingwest, unless Ingwest is required by law to disclose the information. We may also disclose your data to third parties and professional advisers acting on our behalf and who are obliged to keep that data confidential.

Security of Information
Ingwest has implemented appropriate physical, electronic and managerial security procedures in order to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorised Ingwest personnel are provided access to personally identifiable information in order to perform their roles and these employees have agreed to ensure confidentiality of this information. Ingwest regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.
 
Changing or Updating Individual Information
For privacy and accuracy reasons Ingwest relies on the user to provide any changes or updates to individual information. You may request all your personally identifiable information that we hold at any time, by contacting us. Should you wish to update or verify the accuracy of or remove any of your personal information held by us, please notify us immediately.

Linked Sites
Our site contains links to other sites. Ingwest is not responsible for the privacy practices or the content of such web sites. We encourage you to read the privacy statements of these linked sites, as their Privacy Policy may differ from ours.
 
Feedback
We welcome your inquiries or comments about our Privacy Policy and any queries or concerns that you may have about our site.You may direct these to us via the Customer Service page or by using the following contact details:
Email: ingwest@ingwest.com.au
Phone: +61 7 3632 7444
Fax: +61 7 3632 7450
Mail: 724 Curtin Avenue East, Eagle Farm, Queensland 4008, Australia.